Application Questionnaire

Application Enquiry

At Turtle Tough we custom make our systems to meet the world's most demanding industrial liquid analysis applications. Please fill in the following form so that we can send you the most detailed and relevant information possible.

Important: To ensure that we can meet the chemical and physical requirements of the application, it is important for us to have as much information as possible. Should you select “unsure” or leave blank any question, it is your responsibility to ensure that the chosen product(s) meet the application requirements. While Turtle Tough takes considerable care to match the product specifications to your application there is no guarantee with regards to performance, implied or otherwise. Materials and designs are chosen and recommended on the best faith basis with the information provided by you. A certain amount of trial and error is expected when dealing with tough applications and it’s important for these applications that you can return expired sensors to us for evaluation.

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Contact Information

Name:*

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Email:*

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Phone:*

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Job Title:

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Company:

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Country:

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State / Province / Region:

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Application Type

Please select your application type. What type of measurement would you like to monitor?*

pHORP (Oxidation Reduction Potential)ConductivityDissolved OxygenOther

Select your application type.

Application Type - please specify:*

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Please provide a detailed description of your measurement application?*

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What is your primary motivation for contacting Turtle Tough?*

I’ve spoken to a representative already and I need to obtain a formal quote. Process Control: Poor process control can result in significant financial losses for my organisation.Reduced Maintenance: I would like to reduce the amount of time we spend cleaning, calibrating and maintaining sensors.Reliability: We would like to find a more reliable product.Price: I am trying to find a cheaper sensor.I was just browsing the internet and came across your product. I don’t have an immediate requirement, but I might have a future use.

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You've come to the right place. Turtle Tough sensors provide extremely stable and reliable measurement in difficult applications. Compared to mainstream brands you should experience less drift and therefore much tighter process control which can results in significantly reduced operating costs and improved recovery. Please let us know more about your application so we can help.

You've come to the right place. Turtle Tough sensors have a number of unique design and material technologies that greatly improve reliability. Our solid-state reference system is one of our market leading technologies and provides unparalleled performance against poisoning and fouling. The massive surface area of this component means it takes much longer to foul or become compromised meaning longer intervals between cleaning and calibration. Our unique glass formulations are all designed to be extremely resilient for the intended application. The result of these carefully selected sensing elements means that you can also deploy an extremely effective cleaning regime. Harsh chemicals can be used to effectively strip the sensor of contaminants without damaging it. This is a major advantage in returning highly contaminated sensors to a fully operable state; something which most major brands are unable to achieve. Please let us know more about your application so we can help.

You've come to the right place. Turtle Tough sensors have several unique design and material technologies that can greatly reduce maintenance requirements. Our solid-state reference system is one of our market leading technologies and provides unparalleled performance against poisoning and fouling, thereby increasing the stability and reliability of the sensor over time. As the reference is much slower to respond to poisoning the stability and reliability increase considerably. It can be exposed to extremely harsh cleaning chemicals without compromising the sensors performance. The massive surface area of this component means it takes much longer to deteriorate or become compromised meaning less drift between cleaning and calibration. Our unique glass formulations are all designed to be extremely resilient for the intended application; the result being much less drift and more stable measurement between calibrations. Please let us know more about your application so we can help.

Thanks for your interest in our product. Our ULTRA series sensors represent the very best of our sensor technologies and we recommend you investigate those first.

A member of our team will be in contact shortly, to provide you with further information.

In the meantime, here are a few links you may be interested in:

Industry Articles: https://www.turtletoughsensors.com/industry-articles/
Case Studies: https://www.turtletoughsensors.com/case-studies/

If you are looking for a cheaper sensor, then we recommend you seek out the mainstream brands. People usually come to us when they are having a particular challenge using mass produced commercial sensors. Our sensors are individually hand-made and are quite a bit more expensive than your average sensor, however they are able to overcome a specific challenge or deficiency in the existing measurement scenario, and therefore the cost typically justifies the benefit. For difficult applications, the long term cost of ownership is less when using a Turtle Tough Sensor, as the serviceability will prove more economical than low cost sensors. If your application does not present any major challenges and your existing sensor is lasting more than 12 months, then we recommend you stay with your existing product.

If you would like to know more about our pricing, please see our price guide:

TurtleTough Sensors pricing

At Turtle Tough our objective is to provide you with the lowest cost of ownership. That does not mean the cheapest sensor, but instead a sensor that lasts considerably longer than a low cost sensor and presents less challenges in meeting the application requirements. A quality sensor designed for the intended tasks will provided greater accuracy with less manpower, resulting in considerably reduced costs to the overall cost of ownership. If you would like to learn more about what we can do on that basis, please continue with our quote form.

Yes, please continue.No, I have enough information for now. Invalid Input

Usage Information

My application is best described as:*

Laboratory testing environmentSmall Scale Test/Pilot plantSmall scale Commercial Process (< 1000 litre process vessel)Medium Scale Commercial Process (< 100,000 Litre process vessel)Large Scale Commercial Process (>100,000 Litre process vessel)Other: (please describe)

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Which scenario best describes your current situation?*

We have no experience in monitoring the process.We do have experience in monitoring the process, but not in this location.We currently monitor the process in this location but would like to make an improvement over the performance we get from our existing product.

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How many potential measurement locations would you have onsite: *

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What is the total number of measurement locations you have onsite:*

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Currently we clean and calibrate:*

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How many measurement locations would you have onsite:*

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On Average we would annually use:*

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Currently we clean and calibrate:*

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Please choose the scenario that best describes your current situation. My existing sensor:

Does not last long enoughIs too hard to maintainGets fouled or clogged easilyRequires frequent calibrationBreaks easilyDoes not provide the required accuracyHas long lead times and is not readily availableIs too expensive Invalid Input

Process Information

To ensure our engineers can provide you with the very best solution, please take a few moments to tell us more about your process conditions and how you plan to install and integrate the sensor (this should take 5-10 mins).

What would you expect to be the typical concentration range of the parameter you are trying to measure?*

-2 to 22 to 44 to 77 to 1010 to 14I'm not sure

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What would you expect to be the typical concentration range of the parameter you are trying to measure?*

-2000 to -1200-1200 to -400-400 to +400+400 to +1200+1200 to +2000I'm not sure

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What would you expect to be the typical concentration range of the parameter you are trying to measure?*

0 to 1,000,000 microSiemens(uS)/cm0 to 500,000 microSiemens(uS)/cm0 to 100,000 microSiemens(uS)/cm0 to 50,000 microSiemens(uS)/cm0 to 10,000 microSiemens(uS)/cm0 to 5,000 microSiemens(uS)/cm0 to 500 microSiemens(uS)/cm0 to 200 microSiemens(uS)/cm0 to 20 microSiemens(uS)/cmI'm not sure

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What would you expect to be the typical concentration range of the parameter you are trying to measure?*

Up to 2000ppbUp to 5 ppmUp to 20 ppmUp to 40 ppmUp to 150 ppmI'm not sure

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Do you know the major constituents in your process?*

Yes, please list the major constituents and their concentrations below.No

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What are the major constituents in your process? What are their concentrations?*

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Are there any organic solvents in your process?*

Yes, please provide the organic solvent content below.No

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Provide your process's solvent contents:*

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Is there any particulate (solids) in your process?*

Yes, please provide the particulates content below.No

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Provide your process's particulates content:*

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Is the process stable, or does it vary with unpredictable excursions?*

YesNo, please provide details of the types of excursions you might experience below.

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Provide details of the types of excursions you might experience:*

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Other Important Process Parameters:

Max/Min temperature*

I know the max/min temperatureI'm not sure

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Provide your max temperature*

Please provide maximum temperature

Max pressure*

I know the max pressureI'm not sure

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Provide your max pressure*

Please provide maximum pressure

Max/Min Conductivity*

I know max/min Conductivity I'm not sure

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Provide your process max/min conductivity*

Provide viscosity

Any other important parameter in the process?

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Sensor Installation Information

Installation is one of the most critical aspects to a successful installation. If a sensor is improperly installed or too difficult to access it can greatly compromise the reliability and accuracy of the measurement. Please see our guide to choosing the correct installation method:

What is your preferred method to installing the sensor in the process?*

Immersion rodT-fittingFlow cellHot tap assemblySanitary flangeOther (please specify below)

Please select installation method

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Do you have an immersion rod?*

I need a new immersion rod.I already have an immersion rod.

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How far will the analyser be from the top of the immersion rod?

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What is the material of the immersion rod?

What is the thread size or fitting on the end of the immersion rod?

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Do you have a T-fitting?*

I need a new T-fitting.I already have a T-fitting.

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How far will the analyser be from the T-fitting?

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What diameter is the line?

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What thread type or connection on the T fitting?

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Do you have a flow cell?*

I need a new flow cell.I already have a flow cell.

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How far will the analyser be from the flow cell?

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What is the insert thread or fitting into the flow cell?

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Do you have a hot tap assembly?*

I need a hot tap assembly.I already have a valve assembly.

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How far will the analyser be from the hot tap assembly?

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What is the diameter of the hot tap opening?

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What is the insertion length through the hot tap assembly?

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Do you have a sanitary flange fitting?*

I need a new sanitary flange fitting.I already have a sanitary flange fitting.

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How far will the analyser be from the sanitary flange fitting?

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What is the diameter of the sanitary flange fitting?

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What is the insertion length through the sanitary flange fitting?

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Process Instrumentation

So that we can better understand your measurement challenges, it greatly helps us to know what existing analyser or measurement system you are using? It may be that we do not have a better solution than your current provider, or, we may have a technology that will overcome an existing limitation.

Could you please tell us what is the make & model number of your existing analyser and/or sensor?*

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What is the cable length of the sensor? or how far is the sensor from the analyser? (Meters)*

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My existing analyser is equipped with:*

Digital Output4-20mA Analogue OutputRelaysData LoggingSMS or Email AlertPID controllerHazardous Area CertificationOther

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My existing analyser is equipped with (other):*

My ideal analyser would be equipped with:*

Digital Output4-20mA Analogue OutputRelaysData LoggingSMS or Email AlertHazardous Area CertificationOther

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My ideal analyser would be equipped with (other):*

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My existing sensor lasts on average (weeks)*

up to 1 week4 weeks12 weeks26 weeks52 weeks104 weeks

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Please choose the scenario that best describes your current situation. My existing sensor:*

Does not last long enoughIs too hard to maintainGets fouled or clogged easilyRequires frequent calibrationBreaks easilyDoes not provide the required accuracyIs too expensiveOther (please specify below)

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Please tell us what issues do you have with your current sensor:*

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My ideal sensor:*

Has a long lifeIs easy to clean and maintainIs highly accurateIs low costOther

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My ideal sensor (other):*

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Declaration*

Please note that by submitting this form you agree that the information provided is true and correct. Any subsequent system or sensor specifications provided by us will be based on this information. Turtle Tough will not be held liable for any adverse system performance where it relied upon incorrect information provided.

Please finish the declaration section to submit this form.

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